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Item Specifics
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ExpiMart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Excellent product quality. Arrived to me in 45 days. I recommend.
Very cute watch
Tested within two weeks. There was a charge (did not include alerts). The pressure shows exactly with a slight error. The goods were sent quickly.
Very nice
Very nice design, and functional for what I was looking for. The possible interface is not so beautiful and is not synced with instagram. Those would be the only details to consider.
Good!
I'm on time.
Fast shipping
watch is good .but the device to adjust band was of low quality and broke in 2nd attempt.
Came quickly, in 11 days. As in the description.
Good afternoon. Thank you very much for the gift! The watch is good, only why is not the socket plug included?
Very fast delivery, the store is super, packed perfectly recommend the seller and the store.
Wonderful watch, I'll check if it works
Watch just fire. Solid. Quality nishtyak. To Baikonur came quickly. The store put a keychain as a gift. Market to such sellers. They work. Everything is super. Thank you.
Very nice, I love it ❤️
Fast delivery all OK
The store is pleasant, sociable and understanding!
Thank you all watch wonderful
Very beautiful watch, we will see after is functionality.
Watch cool, pulse, pressure, coloria, pedometer, etc. D., everything shows perfectly, as in the description, the instruction is attached in Russian language, Viber messages, the watsapp is displayed on the clock screen in Russian language, the quality is good. Packed reliably and well, came without damage. The kit includes a "fixture" to reduce the bracelet and charging. The purchase is very satisfied. Proavtsu many thanks for the clock + Gift inside!!!!