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Item Specifics
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ExpiMart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The product came well in time and with a cool little gift
Good value for money
The clock is great. Correspond to the description. They look beautiful. The store and I recommend it.
My wife loved…
Nice watch. Simple functionality. Only 5 topics for the main topic, but in principle this is enough. Of the good: shows incoming messages by Watsap, also can show messages from Skype, Messenger Facebook, wyber, and I do not use others. Messages from VC or Instagram will not be able to show. I was hoping that I would also show the reminders I was creating on my phone, but no (there is no such function. The bracelet is very comfortable: pleasant to the body, adjustable easily, because on the magnet, it sits comfortably. There is still a cool phone search function in case you can not find the phone. All the other features that were written work too, just I don't need them. Charging is also there. For such a price is worth your money. I bought it all early for what, to look at time and receive at least messages from Watsap.
Work was intuitive not study needed and, yet well know in grunge, watch set for itself seems to be without.
Very good product value for money! Enough largely for the price! To see now in time
Fast shipping very pretty and works very well!! Thank you I recommend store!!
Looks great, just have to figure out how to work it
The clock came quickly. Made qualitatively. The battery holds 4-5 days.
In general, the clock is not bad, but the charge is kept very little, they expected that it will hold at least a week, and in fact 3-4 days
Very good… My wife… And only a little small but very beautiful… Quite satisfactory
Very good product, as the announcement came very fast, less than 1 month, am satisfied with my purchase!
Good watch for the price. Showing all notifications including messenger.
looks beautiful hope it works at nice as it looks.
I chose a wife for myself, in the picture she liked more. The resolution on the display is weak. To control you need to get used to it for a long time. And I liked the design itself. The price is decent. Delivery 2 months to Samara.
Delivery is fast, appearance liked. While only managed to charge, I deal with the installation. I hope it's all right.
Everything is alright.
Zajebisty!